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2024 - Present
ux research intern
coveo
montréal, canada
- Contributing to the company’s understanding of user needs by conducting research on external users’ behaviours and mental models surrounding the company’s most viewed feature. Employing usability testing, interviews and using web analytics to track and discover trends in user behavior.
- Assisting team leads and managers by creating a template to measure and track user success metrics.
- Creating a research repository to organize and elevate use of previous research and atomic insights. -
2022 - 2024
ux research assistant
tech3lab
montréal, canada
- Moderating user tests, including presenting computer tasks, surveys and conducting interviews.
- Managing equipment (eye trackers, EEG caps, heart rate sensors and palm sweat sensors)
-Pre-testing studies prior to their launch.
- Post-processing data for analysis of completed user tests, for example by attributing appropriate markers prior to data analysis
2022 - 2024
ux research assistant
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2022 - 2023
junior ux consultant
québécor / asterx
montréal, canada
- Conducting heuristic evaluations on small-to-medium company websites, then presenting the issues to the company team. Providing recommendations on how to improve adherance to standards, when applicable.
- Establishing research objective with the companies. Then, creation and moderation of user tests in order to get further feedback from users. The data was then analyzed and presented to the company team. -
2023
junior ux consultant
imarklab
montréal, canada
- In collaboration with the Canadian Cancer Society, regarding digital solutions to smoking cessation.
- Performed benchmark assessments in order to understand present smoking cessation mobile app offerings
- Conducted a literature review to further understand how to bridge the gap between practitioners and clients by implementing mobile app use in patient care.2023
junior ux consultant